Communication Policy

“Zillmax, LLC”  zillmax.com This Communication Policy ensures transparency and compliance with TCPA, CTIA, and carrier guidelines.

1. Consent to Communication
   
   • By providing your contact information, you consent to receive service-related communications.
   • Consent is not required for purchases.
2. SMS/Text Messaging Terms
   
   • You will receive messages related to your account or inquiries.
   • Message frequency varies.
   • Standard carrier message/data rates may apply.
   • Reply STOP to cancel. Reply HELP for assistance.
   • Promotional messages are sent only if you separately opt in.
3. Service vs. Marketing
   
   • Service-related messages: appointment confirmations, updates, inquiries.
   • Marketing messages: promotions, special offers — sent only with explicit opt-in.
4. Call Recording
   
   • Calls may be recorded or monitored for compliance, training, and support.
   • By continuing, you consent to recording.
5. Recordkeeping & Data Protection
   
   • zillmax maintains opt-in/opt-out records to comply with TCPA.
   • Personal data is used solely to provide services or comply with law.
   • We do not sell or rent data.
6. Compliance Statement
   
   • This policy complies with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and carrier requirements for A2P messaging.